Legal

Terms and Conditions

These draft terms outline the expected use of Elato services. Replace with counsel-reviewed legal text before production launch.

Use of the platform

By using Elato, users agree to provide accurate account, delivery, payment, and order information and to use the service only for lawful purposes.

  • Keep account details accurate
  • Do not misuse platform services
  • Follow applicable local laws

Orders and payments

Order availability, pricing, taxes, delivery fees, and estimated delivery times may vary by restaurant, location, demand, and courier availability.

  • Review order details before payment
  • Fees are shown before checkout
  • Refunds depend on order status and issue type

Restaurant and rider partners

Restaurants are responsible for menu accuracy and food preparation. Delivery partners are responsible for reasonable care during pickup and delivery.

  • Partners must meet quality expectations
  • Menu and availability can change
  • Delivery depends on operational conditions

Limitations

Elato may update, pause, or discontinue features, restrict misuse, and revise terms as the service evolves.

  • Service may change over time
  • Misuse can lead to account action
  • Terms should be reviewed periodically